Document Layout

Create your document at 100% final size unless very large, in which case scale image to 50% or 25%, but please document this to us.

All documents should have sufficient image bleed to allow for normal trimming tolerances – we suggest adding 5mm on all sides at final trim size. Please pay attention to the placement of trim and crop marks – errors made in scaled layouts are magnified on enlargement and printing.

Digital images should be supplied at a minimum resolution of 150 dpi at final output size. For prints smaller than A3 size, supply at 300dpi minimum. If images are at a lower resolution, do not artificially increase the resolution – please supply images at its original resolution leaving enlargement to us at print time.

Color Mode

Ensure that the entire document is either all CMYK or all RGB but not a combination of both. Where Spot colors are used, ensure you notify us if PMS matching is required. For Photographic Fine Art & Metallic printing we recommend the profile Adobe RGB 1998.


Please supply screen and printer versions of all fonts used in the document. If you are suppling an In-Design, Illustrator or Freehand file please ensure all fonts are converted to outline.

File Organization

Keep all related files together in a single folder and make sure that your document has updated links to component files. Please do not supply any files that are not used in your Document or Order.

Ensure you have your own Backed Up Copies, and that we are not holding your ONLY file, we cannot accept Liability if your file becomes corrupted or lost.

Transmission Media

We accept DVD/CD, external hard-drives, USB Storage devices & FTP download, or you can email files under 10mb to

Large files can be transferred via FTP hosts such as:

Hightail –
WeTransfer –
Drop Box –

Supported Software

Our studio is both Macintosh & PC “ADOBE” based, and we support the following software: Adobe Acrobat, Illustrator, Photoshop & InDesign. If your software is not listed above, please call us on (02) 9669 1700 for information.

Supported File Types

We recommend high quality PDF for printing however we also accept the following file formats: Indd, psd, jpg, eps, tiff, ai, ps